ARTIFICIAL INTELLIGENCE AND ITS IMPACT ON BUSINESS
Abstract
Artificial intelligence (AI) is a multidisciplinary field whose goal is to automate activities, transform businesses, present both opportunities and challenges. This paper investigated the impact of Artificial Intelligence (AI) technologies on business operations. It also examined the impact of AI focusing on its applications, benefits, challenges, future direction and implication of AI adoption in businesses. However, the paper also highlighted concerns regarding job displacement, cyber security threats, and data privacy. The need for awareness, preparation and responsible adoption is not left out. To harness the benefits of AI, businesses must develop a strategic plan for AI adoption, prioritizing ethics, and transparency. A review of existing literature reveals the transformative potential of AI in enhancing business efficiency, decision making, and innovation. Recommendations for businesses include developing AI strategy that aligns with business goals and values, investing in AI talent and training programmes among others.
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ISSN PRINT: 2705-2494
ISSN ONLINE: 2705-2486
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